Course Description
Occupancy Recovery and The Revenue Team course will ensure General Managers, and Sales Counselors are able to confidently put together the recipe for occupancy success.
The Senior Living industry has been called to reinvent itself within a once in a lifetime black-swan event; Covid-19 Global Pandemic. The consumer has lost trust and faith in our industry demanding an evolution of transparency, communication technology, mental health and wellness longevity. The Prospect of today wants to age with an intention to focus on wellness and requires that you understand them.
Learning Objectives
- Occupancy Recovery and Protection
- Ongoing Stabilized Occupancy
- Accountability for the Occupancy Recipe
Key Concepts Covered Include:
This course is specifically geared to Operators and Managers of sales who are accountable for the occupancy in senior-living projects.
- Revenue Teams
- From Prospect to Resident
- The Value of Vacancy
- Lead Generation vs., Sales
- 200-Day Journey
- Operations as an Occupancy Tactic
- Derailed and Adrift
- Leadership and Accountability
Who should take this training?
- Sales personnel in senior living residence(s)
- General Managers and/or Administrators of senior-living residence(s)
- Sales Managers and/or Coaches accountable for occupancy performance
- Regional Director and/or VP Operations
- Owners and Executives in Senior Living