Live Training & Leadership Summits
Elevate Occupancy. Strengthen Culture. Transform the Prospect Experience.
These immersive 2-day summits are designed specifically for senior living leaders, sales professionals, and community teams who are committed to elevating performance and maximizing occupancy.
In today’s senior living environment, occupancy growth is driven by far more than marketing and tours.
Success comes from creating meaningful relationships, building trust, and delivering a culture of service that Prospects and families can feel from the moment they arrive.
Through my live, in-person training experiences, I help senior living organizations strengthen sales performance, improve team alignment, and build the operational culture needed to thrive in a competitive marketplace.
Relationship Selling Summit
The Human Side of Occupancy Performance
Kerry Chartrand, Chief Operations Officer of Senior Living Pro Group, is a strategic leader in senior living operations, known for building scalable platforms that drive growth, strengthen compliance, and unlock portfolio value.
Combining expertise in acquisitions, technology innovation, and operational transformation, she ensures organizations navigate complexity and deliver sustainable results across every stage of the asset lifecycle.
AREAS OF EXPERTISE
Senior Living Development Advisory
Pre-Opening & Lease-Up Strategy
Operations Management
Sales Leadership & Training
Portfolio Growth Strategy
Operational Performance Improvement
Compliance and Regulatory Management
Culture Development & Team Alignment
Executive Advisory & Fractional Leadership
WHO WE WORK WITH
Our approach blends practical operational experience with strategic advisory leadership — ensuring recommendations are grounded in the realities of senior living operations while aligned with long-term business performance.
We work with owners, investors and REITs, lenders, brokers, independent operators and developers. Senior Living Pro operates across Canada and adapts to the regulatory framework of each jurisdiction.
What our clients say...
Jodi's presentation skills are enviable - regardless of the subject matter, she can walk on a stage and mesmerize and engage an audience of any size. Jodi was practical, honest and had impeccable organizational skills.
Talia (Ferszt) Novik
Senior Marketing Communications Executive
What our clients say...
The training was absolutely fantastic! I can’t thank you enough for your time and support. We have been implementing all of your suggestions and admittedly we have a long way to go to get where we need to be, but your tools are great!
Tanya Pirie
Director of Operations St. Elizabeth Village
What our clients say...
Working with Jodi has been a wonderful experience. She has helped the retirement home succeed in many ways. Her style and work ethic makes Jodi a pleasure to work with.
Trish Talabis
Regional Director, Extendicare Assist & Marketing Consultant Extendicare Assist
What our clients say...
Jodi is so personable and understanding. I’ve always felt like she was in my corner working alongside to help me achieve my goals.
Holly Jordan
Director Community Relations peopleCare Communities Oakcrossing Retirement Living
What our clients say...
Jodi’s training presentations are spectacular. Her passion for the customer experience shines through as she presents her information with enthusiasm and is truly engaging. The content and tools are easy to understand and even easier to execute. Having had the opportunity to experience her training, I can say without a doubt that it has given me creative ideas and techniques to ensure that I am impactful in my Sales & Marketing goals and knowing that she is still there to support after the training is over has given me the confidence to succeed.
Nicole Almost
Sales & Marketing Consultant Extendicare Assist
What our clients say...
Jodi is so engaging, personable and full of knowledge. Hands down the best conference/training I’ve ever been to.
Renee Oystrick
Community Relations Manager, Autumnwood
What our clients say...
Wow!!! We spent 2 fabulous days with Jodi. While I am not new to the health care field and supporting the Senior population, I learned so much from a supportive sales perspective.
Jodi kept us engaged for the entire time and we enjoyed many good laughs. The take-away from the information was tremendous and will be instrumental in helping us support our seniors in our community.
Lyn Garnett
Administrator, Autumnwood
What our clients say...
I cannot speak highly enough of Senior Living Pro and the exceptional experience I've had with them. Jodi, the founder, has been instrumental in driving enthusiasm and excitement on my team of Senior Living Pro's. The level of dedication and passion she brings to her work is truly commendable.
From my first interaction with Senior Living Pro, it was evident that they have a great and robust understanding of this sector. The attention to detail in creating a supportive community is impressive, and it's clear that they genuinely care about the quality of life for seniors.
Justine Landry
Managers of Operations, Autumnwood
What our clients say...
Our organization recently spent two days with Seniors Living Pro. Jodi is an exceptional trainer and brings her experience to evoke collaborative and engaged thinking. Thanks for the inspiration!
Bradley Lukas
Regional Manager Operations, S&R Group
Planning a senior living development or looking for operational management?
Connect with us to discuss your project, portfolio, or growth objectives.
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Occupancy Performance Academy™
Jodi founded the Occupancy Performance Academy™ in 2023. A professional learning platform designed to modernize sales leadership and occupancy execution within senior living environments.
VISIT THE ACADEMY