It's an exciting day here at Senior Living Pro! Okay - so, you may not have noticed but we've just released a whole new Website, a brand new platform for the learning academy, an ai based training solution in Beta, released our YouTube Channel and welcomed a new team member in the last few weeks!
To say we've been busy isn't quite right - but boy, have we been busy!
Our services are featured prominently on the homepage;
Learning Academy; On-demand Occupancy Performance Video Training and Downloadable Resources.
Practice Studio; AI platform sales simulator. Get inside the AI enabled fully interactive sales simulator studio.
Mystery Shops; Industry leading evaluation for sales and occupancy performance.
Consulting; Curated individually designed 1:1 consulting and sales coaching packages to meet your needs.
Check out the new website by clicking below!
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Featured Service; Mystery Shopping
At Senior Living Pro we've been conducting and delivering quality senior living Mystery Shops for 15 years. And, over the last 12-months we have literally revamped our entire process - for the better.
The new process is specifically Made in Canada, uses an incredible cloud-based Client Report Portal, has capacity to go anywhere in North America and typically reports results within 6 weeks of assignment.
Even better ~ we've been able to roll back pricing over -20% due to the incredible efficiency we've built into the new system. Community Reviews are offered at just $600 per location and Competitor Reviews are $465. *Multiple site price reductions offered.
The kick off was to update and align all of the Shopper surveys.
- Community Review; Independent, and Independent Supportive Living
- Community Review; Assisted Living
- Community Review; Memory Care
- Competitor Review; Competitor price and service packages
Vitally important is the fact that all our surveys are specifically written to review relationship-based senior living sales and in-person tour experiences.
The Shoppers are all 55+ years of age and have realistic, carefully constructed biographies to follow.
Clients are welcome to customize the surveys to match thier objectives. Maybe you need to specifially collect data on new sales training or marketing of new products and services.
Senior Living Pro Mystery Shop components;
- Shoppers 55+ years of age
- Shopper biographies fit naturally into the industry
- Recorded inquiry calls and photographs uploaded to Client Report Portal present ample opportunity for coaching
- 120+ questions in all surveys
- 5-day wait time to report on follow-up
- Secure cloud-based Client Report Portal allows for user defined access
- 29+ report types with user-defined capacity and PDF or Excel exports
Mystery Shopping is a viable and valued way for an Operator or Provider to get a clear picture of how the brand, product and services are being communicated at the front line.
YouTube
Be sure to Subscribe to the Senior Living Pro YouTube Channel for all the latest releases and micro learning opportunities.
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Welcome to Lindsay Radford
We're thrilled to welcome Lindsay Radford to the team. Lindsay is geared up and ready to support all Clients at Senior Living Pro and is taking a lead position spearheading the Mystery Shop service.
She's ready to roll and happy to ensure all our Clients have an incredible experience with Senior Living Pro.
Here we are testing out our latest technology investment, the Podcast recording platform SquadCast! Stay tuned for more!
You can reach her anytime at [email protected]
With all the excitement and new services we are poised to launch at Senior Living Pro, our mission remains the same;
to improve the experience of moving into senior living for Prospects and their influential family members by investing in the team members they meet on the journey.
We are 100% focused on Occupancy Performance in senior living!
Thanks for being with us on this journey and be sure to stay tuned for all the latest and greatest we have to offer.
Jodi
PS See you at Together We Care! Be sure to sign up for my session on Tuesday April 8, 2025 first session of the morning on Leadership and Occupancy! And, drop by our booth on the Trade Show floor! Can't wait to chat!
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